April 2008

Unified Communications - It Is a Small World After All

Unified communications (UC) is defined by one of our authors as “the convergence of multiple communications technologies over an IP network.  It is based on open platforms that allow new methods for individuals, groups and organizations to communicate and collaborate.  [UC] condenses these technologies into a seamless experience with one login, one address book and one inbox.”

The convergence of complex technologies to render a simple, unified interface is not far afield from an air traffic controller coordinating the landing of different types of aircraft at the same time on different runways.  The effort requires proper planning, attention to detail and perfect timing.

And the speed at which all communications technologies are converging is jet-propelled.

We offer our thanks to the authors for landing their expertise on our runway.